Complaints Procedure

We aim to please - but we know that sometimes things go wrong. If you have a problem or complaint, we want to know. Email support@epoqlegal.com, and we will respond within three business days.

If you are not satisfied with the response to your complaint, you may send a further email for the attention of the CEO to support@epoqlegal.com or write to the CEO, Epoq, Inc., 85 Swanson Road, Suite 160, Boxborough MA, 01719, giving the reasons for your continued dissatisfaction. We will acknowledge receipt of your email or letter within three business days of its receipt and will again confirm the timescale for a full response.

Our use of cookies

We use necessary cookies to make our site work. We would also like to set some optional cookies. We won't set these optional cookies unless you enable them. Please choose whether this site may use optional cookies by selecting 'On' or 'Off' for each category below. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookie notice.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Functionality cookies

We'd like to set cookies to provide you with a better customer experience. For more information on these cookies, please see our cookie notice.